Data Protection Policy

Thank you for visiting our website. Your privacy protection is of utmost importance to us. The Data Protection Policy refers to our commitment to treat information of all interested parties with the utmost care and confidentiality. This policy refers to all parties who provide any amount of information to us.

Collection, Processing & Use of Personal Data 

Our websites can be visited without being forced to divulge any personal data. We do not store any personal information in this regard. Only data used to access the website that has no personal relation is used, such as: 

  • name of the internet provider
  • the page used to visit our website 
  • the name of the requested data file 

This data is solely used to improve our services and does not allow any interference of your personal details. 

We evaluate, save and process your data in accordance with the ordering process in regard to the good (s) purchased and any possible or potential transactions as well as for advertising purposes. This may include your name, email address, residential address, telephone number and all other relevant data that was provided when creating a customer account or completed order. 
Personal data is collected when voluntarily notifying us as part of your order, creating a customer account or subscribing to our newsletter. When creating a customer account, your email address is used solely in regard to promotional purposes until the subscription has been cancelled by the customer. A customer account and/or newsletter subscription can be cancelled at any time. 

Your details are only forwarded to third parties as far as legally permissible and for the purpose of concluding contracts, billing, marketing purposes or with your explicit consent. Within the framework of the ordering process, our service providers (e.g. carriers, banks) receive the necessary data to complete the ordering process. The data may only be used by our service providers for the sole purpose of fulfilling their task. 

Right to Personal Data Access 

You hold the right to access your stored data as well as the rectification, blocking or deletion thereof. Furthermore, you hold the right to obtain information about the reasons for an unfavourable creditworthiness-related decision, notification of the compiled i.e. stored probability values, the conclusion of the contract and the used data thereof. 
For further information, please contact us via email, letter or fax. Our contact details can be found here. 

E-mail advertising
If you have subscribed to our newsletter your e-mail address will be used for advertising purposes, until you unsubscribe from the newsletter. You can unsubscribe anytime without further costs apart from transmission costs according to the basic tariffs charged by the provider.

Cookies

Cookies are small text files which are downloaded to your computer, tablet or mobile phone when you visit a website or application. The website or application may retrieve these cookies from your web browser each time you visit, so they can recognise you, remember your preferences and provide you with a more secure online experience. Generally, cookies are very useful and are a common method used by almost every website you visit because they help to make your online experience as smooth as possible. Cookies generally do not store any information to identify an individual person but are instead used to identify a browser on an individual machine. If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that the website won't work properly. 

  • Session Cookies

Session cookies are erased once the user closes the Web browser. 

  • Persistent Cookies 

A persistent cookie expires at a specific date or after a specific length of time. It is automatically recognised that the user has previously visited our website as well as which entries and settings the user prefers.

 If you prefer, you can restrict, block or delete cookies by changing your browser settings. 

Google website statistics & Google Adwords
This website uses Google Analytics, an online analysis service that uses Googe Inc. ("Google"). Google Analytics uses so-called cookies, i.e. text files, that are saved on your computer and that enable us to analyse the use of the website. The information generated by cookies about your use of the website (incl. your IP address) is transmitted to a Google server in the USA and saved there. Google will use this information to analyse the use of the website, to make reports about the advertising activities and for website providers to provide them with further services related to the use of the website and of the internet.

If necessary Google will pass on this information to third parties, as long as this is according to the law. At no rate Google will link your IP address to any other data of Google. You can prevent the installation of cookies by setting the preferences in your browser; however, we would like to point out that in this case not all features of our website can be used to full extent. By using this website you agree to the processing of your data by Google in the way and for the purpose mentioned above.

You can disagree with the acquisition and saving of data by Google Analytics anytime effective as of the moment you do so. You can disagree with the acquisition and saving of data by Google Analytics anytime by downloading and installing a browser add-on to deactivate Google Analytics. You can find the deactivation add-on here: http://tools.google.com/dlpage/gaoptout?hl=en

Data security

Your payment data will be encrypted during the order process. We secure our website and other systems by means of technical and organisational measures against the loss, destruction, access, modification and dissemination of your data by unauthorized persons. You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.

We store the wording of a contract, sending you the order data and our Terms and Conditions via email. You can also read up on our Terms and Conditions here. All previous order can be viewed within your customer account. 

Partners for data protection
For any questions concerning the acquisition, processing or use of your personal details, for information, corrections, blocking or deletion of data or for cancellation of agreements please contact:

Valentinus j.d.o.o.
Paška ulica 16, poslovnica Zadarska ulica 1
53291 Novalja, otok Pag, HRVATSKA
info@valentinustravel.com

Credit screening and scoring
If you have agreed and if necessary, we reserve the right to have a credit screening made based on mathematical-statistical procedures with BZA AG, Bürenstrasse, 8558 Raperswilen. For this purpose, we transmit the personal data needed for the credit screening to the BZA AG and use the information we obtain about the statistical probability of a shortfall in payment for a balanced decision concerning the reason, processing and end of the contractual relationship. You can revoke your agreement anytime which will be effective for the future. This can result in our not being able to offer you certain payment options any longer. 

Revocation of consent
Unless otherwise stated you have given the following consent. Please note that you can revoke your consent anytime effective for the future.

Use of Facebook Social Plugins

This website uses Facebook (operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ) social plugins. The plugins are marked with a Facebook logo, the "Facebook Social Plugin" add on or "Facebook Social Plugin". An overview of the Facebook plugins and how they appear can be found here: https://developers.facebook.com/docs/plugins

When you visit one of our pages that displays such a plugin, your browser connects directly to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website.

By integrating plugins, Facebook is given the information that your browser has accessed, the corresponding page of our website, even if you do not have a Facebook account or are not logged into your Facebook account. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the United States and stored there.

If you are logged into Facebook, Facebook can directly associate our website visit with your Facebook account. If you interact with the plugins, for example, press the "Like" button or write a comment, the corresponding information is also sent directly to a Facebook server and stored there. The information is published on Facebook and displayed to your Facebook friends.

Facebook can use this information for the purpose of advertising, market research and the design of Facebook pages. Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements shown on Facebook, to inform other Facebook users of your activities on our website and to provide further services associated with the use of Facebook.

If you do not want Facebook to assign the data collected through our website to your Facebook account, you must log out of Facebook before you visit our website.

For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights and settings for the protection of your privacy, please refer to Facebook's Privacy Policy of Facebook: https://www.facebook.com/policy.php

Data Protection

Thank you for visiting our website. Your privacy protection is of utmost importance to us. The Data Protection Policy refers to our commitment to treat information of all interested parties with the utmost care and confidentiality. This policy refers to all parties who provide any amount of information to us.

Collection, Processing & Use of Personal Data

Our websites can be visited without being forced to divulge any personal data. We do not store any personal information in this regard. Only data used to access the website that has no personal relation is used, such as: 

  • name of the internet provider
  • the page used to visit our website 
  • the name of the requested data file 

This data is solely used to improve our services and does not allow any interference of your personal details. 

We evaluate, save and process your data in accordance with the ordering process in regard to the good (s) purchased and any possible or potential transactions as well as for advertising purposes. This may include your name, email address, residential address, telephone number and all other relevant data that was provided when creating a customer account or completed order. 
Personal data is collected when voluntarily notifying us as part of your order, creating a customer account or subscribing to our newsletter. When creating a customer account, your email address is used solely in regard to promotional purposes until the subscription has been cancelled by the customer. A customer account and/or newsletter subscription can be cancelled at any time. 

Your details are only forwarded to third parties as far as legally permissible and for the purpose of concluding contracts, billing, marketing purposes or with your explicit consent. Within the framework of the ordering process, our service providers (e.g. carriers, banks) receive the necessary data to complete the ordering process. The data may only be used by our service providers for the sole purpose of fulfilling their task. 

Right to Access of Personal Data

You hold the right to access your stored data as well as the rectification, blocking or deletion thereof. Furthermore, you hold the right to obtain information about the reasons for an unfavourable creditworthiness-related decision, notification of the compiled i.e. stored probability values, the conclusion of the contract and the used data thereof. 
For further information, please contact us via email, letter or fax. Our contact details can be found here

Data Usage for Advertising Purposes

Your data is used to improve your shopping experience and shape it to suit your requirements. The information used to achieve this is the data already available to us, e.g. internet connection, the chosen end device, operating system, date, the time at which our website was visited or the pages retrieved as well as information that was provided to us by you. You may object to the use of personal data for advertising purposes at any time. A notification via email, letter or fax would suffice. You can find our contact details here

Newsletters

Once you have subscribed to our Newsletter these are forwarded to the email address that has been disclosed on a regular basis. Unsubscribing from our Newsletter is possible within the customer account and can be done at any time. 

Cookies

Cookies are small text files which are downloaded to your computer, tablet or mobile phone when you visit a website or application. The website or application may retrieve these cookies from your web browser each time you visit, so they can recognise you, remember your preferences and provide you with a more secure online experience. Generally, cookies are very useful and are a common method used by almost every website you visit because they help to make your online experience as smooth as possible. Cookies generally do not store any information to identify an individual person but are instead used to identify a browser on an individual machine. If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that the website won't work properly. 

  • Session Cookies

Session cookies are erased once the user closes the Web browser. 

  • Persistent Cookies 

A persistent cookie expires at a specific date or after a specific length of time. It is automatically recognised that the user has previously visited our website as well as which entries and settings the user prefers.

 If you prefer, you can restrict, block or delete cookies by changing your browser settings. 

Web Tracking Tools

In the context of retargeting and banner advertisements, we use third-party services. This is usually done using cookies or pixels. Thus, promotional offers will be more useful and interesting for you.

Banner Ads

When the user visits, we used data collected to display banner ads. This refers to web banners that are served by ad networks. 

The banner ads display products that the user has previously seen on our website or products that are similar to those seen (retargeting). We only use anonymous data in this case. The user's name or email address is not stored by cookies.

Google Analytics with "anonymize IP" Extention

This website used Google Analytics, a service provided by Google Inc. Google Analytics uses "cookies". The information about the user utilising this website (including the IP address) generated by the cookie is transferred to a Google server in the United States and stored there. Google respects the privacy requirements of the US Safe Harbor Agreement and is registered with the US Department of Commerce's "Safe Harbor" program. Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide us with further services connected to the use of the website and the Internet. We use a pseudonym assignment in order to understand your use of our website across all devices. Personal data is not forwarded to Google. 

Google transfers this information to third parties as far as it is required by law or if the third party processes this data on Google's behalf. Google does not associate your IP address with other data collected by them. Browser software can be set accordingly to prevent the installation of cookies. However, we would like to point out, that in doing so you may not be able to utilise all the functions of this website. 

If you do not wish for your website visit information to be transferred to Google Analytics you can install the "disable add-on" function for your browser. We have also taken measures to ensure that Google Analytics deletes the last part of your IP address. This means that we do not come into possession of data that allows us to make conclusions about your person. 

Further information can be found here: https://tools.google.com/dlpage/gaoptout?hl=en-GB or here https://support.google.com/analytics/answer/6004245?hl=en 
We would like to point out that Google Analytics has been extended with the code "gat._anonymizeIp();" to ensure an anonymous detection of the IP address (so-called IP masking). 

Google Remarketing

This website uses Google Remarketing, a Google Inc. advertising service. Google and third parties place ads on websites and use cookies to advertise on the basis of the user's previous visits to our website. Google will not associate your IP address with other data from Google without your explicit consent. You can disable the use of cookies used by Google by setting your browser software on this https://www.google.com/policies/technologies/ads/. page and clicking on the "opt-out" button. Alternatively, you can disable the use of third-party cookies by visiting the network promotion initiative's disable page at http://www.networkadvertising.org/choices/. For more information about Google's policies, visit www.google.com/intl/en/privacy.

Facebook Website Custom Audience

This website uses a Facebook Ireland Limited pixel (formerly known as a Custom Audience Pixel). This creates a custom audience of the website to display products and product groups on your Facebook account that may suit your individual needs and wants. 

Use of Facebook Social Plugins

This website uses Facebook (operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ) social plugins. The plugins are marked with a Facebook logo, the "Facebook Social Plugin" add on or "Facebook Social Plugin". An overview of the Facebook plugins and how they appear can be found here: https://developers.facebook.com/docs/plugins

When you visit one of our pages that displays such a plugin, your browser connects directly to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website.

By integrating plugins, Facebook is given the information that your browser has accessed, the corresponding page of our website, even if you do not have a Facebook account or are not logged into your Facebook account. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the United States and stored there.

If you are logged into Facebook, Facebook can directly associate our website visit with your Facebook account. If you interact with the plugins, for example, press the "Like" button or write a comment, the corresponding information is also sent directly to a Facebook server and stored there. The information is published on Facebook and displayed to your Facebook friends.

Facebook can use this information for the purpose of advertising, market research and the design of Facebook pages. Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements shown on Facebook, to inform other Facebook users of your activities on our website and to provide further services associated with the use of Facebook.

If you do not want Facebook to assign the data collected through our website to your Facebook account, you must log out of Facebook before you visit our website.

For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights and settings for the protection of your privacy, please refer to Facebook's Privacy Policy of Facebook: https://www.facebook.com/policy.php

Use of YouTube Plugins

Our website embeds videos from the YouTube portal a company of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA). When viewing a YouTube video that is embedded in our website, a connection is established between the YouTube and Google servers. The connection is used to communicate to these servers which of our website pages you have visited. If you are logged into your YouTube account, YouTube assigns this information to your personal user account. The purpose and scope of the data collection and the further processing and use of the data by Google or YouTube, as well as your rights and settings for the protection of your privacy, can be viewed in Google's privacy policy: www.google.com/intl/en/policies/privacy/ . If you do not wish Google or YouTube to assign the data collected through our website directly to your profile with another Google services, you can prevent Google Plugins by uploading add-ons for your browser, such as the script blocker "NoScript" (http://noscript.net/).

Product & Order Reviews

Once you have received the ordered merchandise you have the option of reviewing the goods received as well as the order process. We have partnered up with Echte Bewertungen (Net Reviews) to provide this feature. 

The reviewing process is voluntary and all reviews are published on our website. The reviews are marked with your first name and the first letter of your surname. In this case, however, the data volume that is transmitted is limited to the minimum that is required. 

Data Security

Your payment data will be encrypted during the order process. We secure our website and other systems by means of technical and organisational measures against the loss, destruction, access, modification and dissemination of your data by unauthorized persons. You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.

Contact Details

For questions concerning the collection, processing or use of your personal data, for information, rectification, blocking or deletion of data as well as the revocation of consent, please contact: info@valentinustravel.com